Privacy Policy

What Personal Data Do We Collect?

To fulfil your order, you must provide us with certain information, such as your name and surname, email address, contact phone number, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

 

Why We Need Your Information And How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

  • to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as

    1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and

    2) compliance with the Wix Terms of Use. Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Use Of Cookies And Other Tracking Technologies

We use third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, which may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the our privacy policy.

Cookies: in order to maintain, provide and improve our services, and in order to provide our visitors with a better experience, a small data file (“cookie”) must be downloaded and stored on your device. Please find detailed list of cookies used on our website: https://support.wix.com/en/article/cookies-and-your-wix-site. If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by us, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services, or may otherwise adversely affect your user experience.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Wix. We share information with Wix as necessary to provide you our services and comply with our obligations under both the Wix Policy and Wix Terms of Use. We have also installed certain Wix Apps and/or third party apps to improve our website functionality, therefore, we may also allow their respective providers to share and/or access certain non-personal and personal information regarding you, via the “WixHive” API. Such information includes, among others, contact details, messages and certain activities on the our website. Please read detailed information about Wix Privacy Policy at https://www.wix.com/about/privacy

  • Delivery service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

  • Payment service providers. We use PayPal services for accepting payments from our clients. Please read detailed information about PayPal Privacy Policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full#1

    All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  • Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:

    (a) respond to legal process or to government requests;

    (b) enforce our agreements, terms and policies;

    (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or

    (d) protect the rights, property, and safety of our customers, or others.

 

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 10 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services and/or cloud-based servers in other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

  • Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

  • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How to Contact Us

For purposes of EU data protection law, we are the data controller of your personal information. If you have any questions or concerns, you may contact us at hello@linenspace.com. Alternately, you may mail us at:

Linenspace (attn. Jurgita Litviniene), Kranto al. 5, Papiskiu k., Zujunu sen., 14171 Vilniaus r., Lithuania

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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