Question 1

How do I measure my bench to choose the right cushion size?

Accepted Answer

To ensure a perfect fit, always measure the actual flat seat area of your furniture. We highly recommend using a metal measuring tape or a firm metal ruler, as fabric tapes can stretch and lead to inaccurate results.

Important note! Never measure an old cushion, as it likely stretched, compressed, or lost its original shape over time.

As a general rule, we craft our cushions to match the exact dimensions of your seat area. While the final dimensions may vary slightly due to the natural flexibility and unique elasticity of the textiles, we take every measure to ensure precision. Throughout our 12 years of experience, we have almost never encountered a situation where the cushion did not fit beautifully, and our clients have found this exact-match approach to yield the most comfortable and visually pleasing results.

If your bench or seat area requires non-standard dimensions, we are here to help. Simply fill out our Custom Request form with your details., We will carefully review your measurements and get back to you with the best solutions we can offer to fit your space perfectly.

Question 2

Do you accept custom size requests?

Accepted Answer

Yes! While every cushion is made to order, we can also evaluate custom size requests outside our standard options. Please review our general production limits before submitting your request:
Length: Between 60 – 196 cm (24 – 78 inch)
Width: Between 20 – 60 cm (8 – 24 inch)
Thickness: 3 – 6 cm (1.2 – 2.4 inch)

How to submit a custom request:
Please contact us to send us your request. Include your required dimensions and any specific details, and we will get back to you!

Question 3

What is production lead time?

Accepted Answer

Each cushion is 100% handcrafted to order in our small creative studio in North Europe. Please allow 5-10 business days for your cushion to be meticulously crafted and prepared for shipping. For custom orders production time may take longer, as we may need more time to arrange material accordingly.

Question 4

Where are the materials for your cushions sourced from?

Accepted Answer

We source all of our materials—including the cover fabric, foam insert, protective mesh wrap, zippers, and thread—directly from trusted European manufacturers in Germany, France, the United Kingdom, the Netherlands, Lithuania, and Poland.

Question 5

Is the fabric cover removable and washable?

Accepted Answer

Yes, the fabric cover can be completely removed for washing. The cover has a zipper on the back long side of the cushion.

Washing the Cover:

Unzip and completely remove the cover. Machine wash inside out at a maximum temperature of 30°C (86°F) on a gentle cycle.

For Synthetic Fabrics: Washing will gradually wear off the factory anti-stain coating. We highly recommend restoring its liquid-repellent properties after washing by applying a standard fabric protector spray once the cover is completely dry.
For Natural Fabric Blends: Please note that fabrics containing natural fibers (such as cotton, hemp, viscose, or linen) are prone to slight shrinkage during machine washing. To maintain the dimensions, we highly recommend gentle hand washing in colder water.

Detergents & Bleaching: Use mild liquid detergents only. Do not use bleach, optical brighteners, or harsh fabric softeners, as they can damage the fabric fibers
Drying: Air dry the cover naturally by laying it flat or hanging it. Do not tumble dry and do not wring out.
Ironing: If necessary, iron the cover inside out at a low temperature setting (maximum 110°C / 230°F).

Question 6

What is the filling material?

Accepted Answer

The insert is made of high resiliency polyurethane foam, density 2.18-2.37 PCF. The foam is wrapped in a special mesh to extend the lifespan of the cushion and ensure the fabric cover easily slides back on after washing.

Question 7

How to keep a bench cushion from sliding?

Accepted Answer

To preserve a clean, minimalist design and allow you to use both sides of the cushion (fully reversible), we include a complimentary, separate premium non-slip mat with every order. This mat is placed directly underneath the cushion and keeps it secured to the bench without any visible strings.

Custom bench cushion in dark charcoal gray

MATERIAL

FAQ | Coussin de banc d'intérieur

How do I measure my bench to choose the right cushion size?

Do you accept custom size requests?

What is production lead time?

Where are the materials for your cushions sourced from?

Is the fabric cover removable and washable?

What is the filling material?

How to keep a bench cushion from sliding?

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